Review Policy
Reviews and recommendations come from real residents. We moderate for safety and honesty.
Who can post
Reviewers and recommenders must confirm a verified email, their relationship to the service, an approximate service date, and consent to publish a review (recommendations are reviewed privately).
Resident recommendations
A Resident Recommended badge is applied only after we review at least one recommendation from someone who confirms they personally used the business. A recommendation does not by itself grant Preferred Provider status.
What we don't publish
Private medical details, full home addresses, phone numbers, threats, unsupported criminal claims, hate speech, or unrelated disputes. We never publish a recommender's personal information.
Business responses
Businesses may respond to any review. Responses are labeled and dated.
Staff endorsements
Staff-written endorsements are never marked as resident reviews.
Independent-Resource Disclaimer: Golden Neighbors Denver is not affiliated with, sponsored by, endorsed by, or operated by Windsor Gardens Association.