Privacy Policy

Who is responsible for your information

Golden Neighbors Denver is an independent Denver-area resource and is the controller of the personal information collected through this website.

Information we collect

We collect only what we need to serve you:

• Information you provide: newsletter sign-ups (first name, email, optional interests), Help Request submissions (name, email, phone, ZIP code, and the details you share), guide downloads (first name, email), vendor applications, and business recommendations (including the recommender's first name and email).
• Information collected automatically: IP address, browser and device type, pages viewed, and similar usage data through cookies and comparable technologies (see our Cookie & Tracking Policy).
• We do NOT collect Social Security numbers, medical records, bank account or full payment-card numbers, or passwords through this site.

How we use your information

We use personal information to:

• Send the newsletter or guides you asked for;
• Route Help Requests to local providers, only with your consent;
• Review business recommendations you submit;
• Respond to your questions and correction requests;
• Maintain the security and integrity of the site; and
• Understand and improve how the site is used.

When we share information

We do not sell your personal information for money. We share it only:

• With trusted service providers (for example, email delivery, website hosting, and analytics) that process data on our behalf under contract;
• With a local provider when you submit a Help Request and consent to be contacted;
• When required to comply with the law, enforce our Terms, or protect the safety and rights of others.

Cookies and analytics

We use cookies and similar technologies for basic site function, your preferences, and aggregate analytics. You can control cookies through your browser. See our Cookie & Tracking Policy and Your Privacy Choices.

How we protect and keep your information

We use encrypted connections, role-based access, and regular backups, and we do not store full payment-card details. We keep personal information only as long as needed for the purposes above or as required by law — for example, until you unsubscribe or ask us to delete it.

Your Colorado privacy rights

If you are a Colorado resident, the Colorado Privacy Act gives you the right to:

• Confirm whether we process your personal data and access it;
• Correct inaccuracies;
• Delete your personal data;
• Obtain a portable copy of data you provided; and
• Opt out of the sale of personal data, targeted advertising, and certain profiling.

Residents of other states

Residents of California and other states with similar laws (such as the CCPA) may have comparable rights to access, correct, delete, and opt out. We honor these requests where applicable.

How to exercise your rights

Email hello@goldenneighborsdenver.example with your request. We will take reasonable steps to verify your identity and respond within 45 days. If we deny a request, you may appeal by replying to our response; we will explain the outcome of your appeal.

Children's privacy

This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy. Material changes will be posted here with a new effective date.

Contact us

Golden Neighbors Denver · hello@goldenneighborsdenver.example · Southeast Denver, Denver, CO 80231.