Scam Prevention
Common Digital Scams and How to Respond
Quick answer
Never click a link in an unexpected text or email. Never share a one-time code with anyone. If someone pressures you to move money, hang up and call the bank's number from the back of your card.
The 'grandchild in trouble' call
A caller claims your grandchild is in jail. Hang up. Call the family directly. This is one of the most common scams targeting older adults.
Bank fraud text
A text claims your bank account is compromised and asks you to call a number. Do not call. Use the number on the back of your card.
One-time codes
Never share a one-time code by phone or text. A legitimate business will never ask you to read one to them.
People also ask
What should I do if I already paid?
Call your bank immediately and freeze the card. Then file a report at reportfraud.ftc.gov.
This article provides general information for Denver-area readers. For medical, legal, tax, insurance, or financial decisions, please consult a licensed professional.